IT Support

As your business continues to grow and evolve, it’s only natural to look for ways to save money in any place that you can. As a result, you may try to handle IT issues and all related challenges in-house using your own staff. This may work for a while, but it will soon unlock a whole new world of problems that you may not be prepared for. There are four key reasons in particular why your business needs to look into IT support services sooner rather than later.

Why Neocom?

Our IT support services and offers can ensure the optimal and continual operation of your computers, network, wireless, desktops and entire Information Technology infrastructure and technical environment. As a leading IT support company, our comprehensive technical support services and solutions help to protect your often sizable investments in technology and ensure the continual operation and optimisation of all devices within your organisation.
  • Remote IT Support
  • Telephone IT Support
  • On-site IT Support and Downtime

Network Installation and Implementation Services

  • Network Installation and Performance Tuning and Optimization
  • Microsoft Certified & Cisco Consulting Services
  • Network Router and Switch Installation
  • SAN/NAS Storage Solutions
  • Information Technology, Security Assessments and IT Audits

Technical Support Services.

  • 24/7 Network, Server and Desktop Monitoring Services
  • Managed Servers, Desktops and Software Applications
  • Help Desk services
  • On-Site and Remote Support
  • Proactive and Preventative Maintenance to include Industry Standard Policies and Procedures
  • Managed Firewalls, Routers, Devices and VPN’s

Disaster Recovery Planning and Solutions .

  • Disaster Recovery Plans
  • Online Backup via our Neosyc Solution
  • Data Centre Relocation; Co-location Services and Solutions
  • Server Virtualisation